In the solicitors’ sector, our clients range from sole practitioners who have no support staff to very large law firms. In the NfP sector, we work closely with citizen’s advice bureaux, law centres and a range of independent agencies. Since we were established in 2000, we have assisted more than 700 organisations.
DG Legal have always provided, profession, prompt, reliable and tailored services. I would not hesitate to recommend their services.
My name is Karmenah Vaziraney and I am a Director and Solicitor at Edwards Vaziraney Solicitors which is a criminal law firm in South East London. We have 4 in-house Solicitors and 4 Barristers all specialising in criminal law and we have been established for 11 years. I, myself, have been a solicitor for 19 years.
It has been an absolute pleasure to deal with Laura Jennings at DG Legal. She is extremely professional and competent and her client care is second to none.
She has always gone the extra mile for me and my Firm and her speedy responses to any queries I have had has been fantastic.
In my opinion, she has all the qualities that a Consultant needs to possess - she is a very responsive and capable Professional who is also very easy to engage with and approachable at all times and who can deal with any queries quickly, systematically and efficiently.
She also has a lovely personality and I have enjoyed working with her.
I look forward to working with Laura and DG Legal again.
We were very impressed with the service we received from D G Legal in developing our new website. We were very busy at the time of this work and we were very light touch in what we suggested. Our rushed thoughts (it would be a kindness to call these a brief) were translated into an excellent structure and we were delighted with the way the website was created. It was a speedy process. We have found it straightforward to add items to the website which has been a tremendous outcome.
We have enjoyed working with Melanie. Her realistic, down-to-earth but professional approach is a real credit to DG Legal. She has always delivered quality work promptly, reliably and with a helpful and approachable manner. We look forward to working with Melanie and the rest of the DG Legal team in the future.
Melanie undertakes external reviews for us as part of our quality compliance. She provides focussed and constructive reports and feedback each time enabling us to focus training and improvement.
We have used DG Legal for over 10 years and in the last few years we have had dealings with a number of the team. They are all very helpful, understanding the legal profession and our requirements at all times. We get a personal service, calls are returned and we are provided with support at the level of expertise needed.
We are very satisfied with the company.
On behalf of Sheffield Law Centre I want to thank you for your assistance. You helped us to analyse our situation and find a solution to our cashflow and financial problems. The fact that you were independent of the law centre meant that the management committee took your recommendations seriously and acted swiftly. Without your work we would have found things much more difficult and may even have ceased to exist.
We are indebted to DG Legal for the expert advice and service we have received from them. They have recently supported us to successfully appeal a LAA decision which, we doubt, would have been successful had it not been for their knowledge and expertise. We have also received invaluable advice during the recent tender process, as well as expert advice on a multitude of contract queries. We are greatly reassured by the support we receive from DG Legal.
FMW Law Ltd have engaged the services of DG Legal since March 2011 and they have proven to be an invaluable source of advice and assistance in respect not only of Lexcel but also our dealings with the Legal Aid Agency and the SRA. There speed of response is without question as is the knowledge of their staff, even when raising complex questions the likes of which they have not come across before there research and responses have been impressive and it would seem that no stone is left unturned in the search for appropriate advice. Having worked with other regulatory advisers in the past who simply refer you to the text, this is not something that staff at DG legal do, they go out of their way to provide a level of service and support which make their service invaluable, and I look forward to an enduring working relationship with David and his colleagues.
The Baring Foundation has been working with DG Legal since 2010 and in that time the organisation has become a highly trusted partner. Since 2011, David Gilmore has been providing consultancy support to a number of our grantees from the specialist legal advice sector. This has proved to be an indispensable component of the grants programme, providing expert help to organisations carrying out complex and demanding work, as well as contributing to efforts to capture the impact of the activities being funded. David’s detailed knowledge of the legal services sector has also been immensely valuable to us as a grant maker as we have planned how best to support the legal advice sector at this challenging time.
The service offered was extremely helpful and without the same bearing in mind the workload and pressure of having contracts in different areas, we would have been stretched to say the least. Our firm found DG Legal to be invaluable.
I have known the team at DG Legal for over 5 years.
In having used them to set up my private practice, they were the only organisation that were efficient, reliable and trustworthy. Having to deal with the SRA, The Law Society, The LAA, and then indemnity insurance brokers were a few of the challenging organisations that I had to face. It is here that the vast experience of David Gilmore, with his endless list of contacts comes into fruition.
On a more important note, after he and Melanie had assisted in setting up my business, they have always been available at short notice; either on the phone or email. It is obvious from the level of service provided that DG Legal pride themselves on client care and then changing this professional relationship into an ongoing friendship, making you feel at ease to get on with other matters.
David’s knowledge of having previously worked at the highest level is clearly apparent when you talk to him. He is full of facts and figures and more importantly, I have found that he is always available in case of an emergency. He has a very sound business structure and a very solid team behind him.
Whenever we have engaged David in a project he has added value beyond his remit and his input has always paid dividends beyond the cost.
As a Not for Profit Solicitor Agency, we felt that at last we had found a trainer that understood LSC Contracting and related issues at a professional level. Up until that point much of the training available within the NFP sector did not meet solicitor requirements and was focused more at a general caseworker level. The individual time spent law centre advisers was invaluable and of great benefit in enabling them to maximise their billing time. David Gilmore is very supportive and continued to advise long after the training had taken place. Excellent value for money.
The Contract Compliance Process Audit process was very demotivating and at the point where we contacted David Gilmore we were very pessimistic about our prospects. It was a great relief to find someone who understood our situation and could bring a positive light to it. David Gilmore responded promptly to our request for help, provided an initial assessment of our prospects quickly (and free of charge) and gave us good advice from the outset. We were impressed with David Gilmore's involvement throughout the process through research, preparation of written submissions, calculation of likely financial outcomes and representation at the appeal hearing. The confirmation that we achieved Category 1 in both appeals (two offices) has been a great boost for our Family team and we could not have achieved these results without David Gilmore's assistance. I would recommend him to any firm in this situation.
The quality of service was excellent. Unlike larger organisations, it was easy to reach David Gilmore and he always returns my calls and is usually on hand to give instant telephone or e-mail advice. I found that extremely reassuring. I was also impressed by the way in which David Gilmore adhered to his commitments. He never lets you down. DG lifted a great weight from my shoulders.
We are glad that David gave us brief and timely advice. He approached team members as individuals, and gained the trust and confidence of all staff. With regard to the brief given to David, TLC has now performed 94% of target despite being short of 2 members of staff.
I was very impressed with the speed of the work, the professionalism and most appreciative of the early assessment of our position. The quality of service was impeccable.
If there is a firm that epitomizes professionalism, courtesy and efficiency it is DG Legal. David and Melanie went above and beyond the call of duty in many ways. They are the go to people for regulatory assistance.
From a very satisfied client - this is what client service is all about.
I have known David for many years. He has extensive experience of the issues legal aid practitioners have to deal with, and an excellent track record in helping them find solutions to the challenges they face. As his business has grown, he has surrounded himself with others who share his deep understanding of how the legal aid system works, and his commitment to seeking to ensure that firms are able to continue helping the clients who are so much in need of their services.
Laura feels like a part of our team and is always on hand to point us in the right direction. She is extremely competent, helpful and thorough in her work. Since Laura has joined your team our firm has hugely benefited. Laura brings an alternative perspective to problems and is constantly reassuring.
Laura is a great asset to the team and we look forward to continue working with her.
The standard of service has been absolutely exemplary. I can’t praise Matt enough.
The word conducted was absolutely superb and his costs were reasonable. The turnaround speed was also fantastic. Matt has been absolutely brilliant.
Laura has been an absolute godsend to Hanson Young Solicitors. She is very efficient and goes all out to provide an excellent service to her clients. I find Laura to be very thorough in her work and leaves no stone unturned to achieve the desired results.
All of you at DG have been fabulous with your help. On behalf of Grayson Willis Bennett LLP we owe you all a great debt of thanks
Thank you so much for sharing with us your very detailed Duty Solicitor guidance notes. It’s brilliant and will be a massive help to us and others.
Rona really knows her stuff. She makes the complex understandable. She uses plain English rather than jargon. Rona is very good at her job. Thank you!
I honestly would have no hesitation in endorsing Jamilah.She was brilliant!! I would like to thank you from the bottom of my heart for all your help, especially the last minute work you did and pulling everything together it was truly exceptional. It means a great deal to me.
Chantal is exceptional. The work she has delivered is outstanding and we look forward to working closely with her over the coming months. I am happy to endorse Chantal.
Chantal is the complete package. She has a wonderful personality, was very professional with us and was helpful with a very hands on approach.
Gilles expert knowledge of LAA costs regulations and rules proved invaluable in successfully appealing an adverse LAA audit of a very high value file, where if we had lost the appeal the firm would have suffered a significant financial loss. I have no doubt that Gilles support and forensic application of his knowledge was the main reason why we where successful in our appeal, thanks you again Gilles!
DG Legal provide a brilliant (retainer) service which is worth every penny. Jane Rivers is absolutely fantastic. Thank you!
We were very impressed by the quality of advice and services provided by Inzar and Chantal. The fact that the service was subsidised by the Government was an added bonus.
“Gilles Ward was exceptional. His approach, knowledge, reliability and working methods have been outstanding. He has added value and I can't think of anything else he could have done.”
Chantal’s service was great. She picked out the key areas we needed to bring up to speed after reviewing our systems. Her comments/feedback were extremely useful.
We are extremely grateful indeed for your invaluable help.
Good training....a degree of clarity not usually seen.
Very helpful with brilliant ideas.
I was extremely impressed with Rina. The feedback enabled us to deal with a number of matters.