The resources on our website are available to all, please feel free to use them. If you have any comments on these resources, or suggestions for other resources you would like to see, please call 01509 214 999, send us an email or complete the free enquiry form below.
FAQs Following the Managing a Legal Aid Contract Webinar on Wednesday 26 September 2018
“Detained Duty Advice Scheme/Detained Duty Advice Surgery” means the special arrangements, which are subject to Schedule authorisation, to deliver an advice surgery at the designated IRCs.
You must have specific authorisation to undertake this work in your Contract Schedule (Specification 8.5) although some exceptions do apply (Specification 8.6)
Details about the scheme can be found in the Immigration section of the LAA’s 2018 Standard Civil Contract Training (Category Specific Rules) and rates payable can be found in the Remuneration Regulations, Schedule 1 Table 4(d) – links to both of these documents can be found below.
Current KPIs will apply to all claims made after 1.9.18, irrespective of whether they were started under this or previous Contracts. This is because the activity (i.e. billing the file) is taking place within the current contracting period.
KPI4A measures rejection rates for civil applications. A reject is when an application is returned to you for a technical reason e.g. online application incomplete or information which should have been sent is missing. The KPI here is 5%.
KPI5 measures refusals of applications. A refusal is on the grounds that the client is not eligible for funding. The KPI here is 15%.
See Contract Specification clauses 2.47-2.51 (and clause 2.48 in particular regarding currently acceptable qualifications).