Conveyancing Quality Scheme (CQS)
Why Consider Adopting The Conveyancing Quality Scheme Standard?
The Conveyancing Quality Scheme (CQS) is the Law Society’s quality standard for residential conveyancing practices. Obtaining accreditation improves credibility with stakeholders such as lenders and insurers as well as potential clients.
The CQS standard defines quality management procedures in six key areas:
- Risk management
- Financial management
- Supervision and operational risk management
- Client Care
- File and Case management
- Information management
The CQS scheme was re-launched on 1 May 2019 with a revised standard that all members were required to meet with effect from May 2019. The Law Society is introducing desk-based assessments and on-site visits in order to test compliance with the revised standard.
The price for this service depends upon the size of the firm and the precise scope of the service.
How We Can Help
We can help practices ensure that their policies and processes meet the revised standard including ensuring that all client care letters, and other templates are compliant.
Covid-19 - Useful Tips for Conveyancing Firms
Our Conveyancing and Wills & Probate specialist, Lorraine Richardson, has recorded a short video to provide some very useful tips for Conveyancing firms. The video covers the following areas:
- Misleading media coverage
- Getting your house in order
- Standard letters and reports
- Preparing for when normal market conditions resume