Managing people and teams is consistently the biggest challenge raised by new managers (and even many experienced managers). This short 3-hour course is aimed at introducing new and existing supervisors and managers to key supervisory skills, allowing them to develop their competence as supervisors. The course covers:

• Understanding your role as a supervisor
• SRA obligations and competence expectations
• Setting expectations and effective delegation
• Monitoring progress and quality
• Managing performance in difficult situations
• Top tips for impactful feedback

By the end of this course participants will have had an opportunity to consider their current skills; develop new skills; and think about further development needs.